AHCRA

PLATFORM

The complete compliance management platform

Website compliance audits, clinic-specific policy generation, staff credential tracking, CPD courses, gap analysis, and ongoing monitoring — built for Australian healthcare across all 8 jurisdictions.

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Compliance checks

Across AHPRA, TGA, ACCC & Privacy Act

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Policy categories

Clinic-specific, regulation-mapped documents

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Staff requirements

Training, certs & evidence per person

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Procedures tracked

With automated gap detection rules

Everything works together — your website audit feeds your action list, your policy manual maps to your staff requirements, and your courses close the compliance gaps your dashboard identifies.

What is a healthcare compliance audit?

A healthcare compliance audit is a systematic review of a clinic's practices, documentation, and advertising against regulatory requirements set by bodies such as AHPRA, TGA, ACCC, and the Privacy Act. AHCRA automates this process, scanning up to 30 website pages plus Google Business Profile and reviews against 51 compliance checks across 5 categories — testimonials, before & after images, claims & language, practitioner credentials, and pricing — to identify gaps with severity-rated findings and clause-mapped fix recommendations.

How many compliance checks does AHCRA perform?

AHCRA performs 51 automated compliance checks across 5 categories: Testimonials & Patient Stories (5 checks), Before & After Images (6 checks), Claims & Language (10+ checks), Practitioner Credentials (8+ checks), plus price claims and comparisons. Each check is mapped to specific clauses within AHPRA Advertising Guidelines, TGA Therapeutic Goods Act, ACCC Consumer Law, and Privacy Act requirements — with severity ratings (Critical, Warning, Info) and plain-English fix suggestions.

WEBSITE AUDIT

51 compliance checks across your entire web presence

Scans up to 30 website pages plus your Google Business Profile, Google Reviews, and Google News mentions
51 checks across 5 categories: testimonials, before & after images, claims & language, practitioner credentials, and pricing
Detects retouched photos, risk-minimising language, unsubstantiated claims, and unverified practitioner credentials
Findings rated by severity — Critical, Warning, and Info — with dismissal tracking and evidence logging
Incremental scanning using content hashing — only rechecks pages that have actually changed
Export full audit report as PDF with clause-mapped findings against AHPRA, TGA, ACCC, and Privacy Act
Designed specifically for cosmetic surgery, non-surgical cosmetic, and aesthetic clinics — the specialties most scrutinised under AHPRA advertising guidelines

Real-world scenario: Your cosmetic clinic's marketing team publishes a new landing page with the phrase 'guaranteed results.' AHCRA's incremental scan picks it up within the next audit cycle, flags it as a Critical finding under AHPRA advertising guidelines, and tells you exactly which clause it violates.

Person at desk reviewing website compliance checks on a monitor

Without AHCRA

  • Manually cross-referencing AHPRA, TGA, ACCC, and Privacy Act guidelines across every page
  • Paying a consultant $3,000+ for a one-time review that's outdated within weeks
  • Discovering non-compliance through a patient complaint or AHPRA notification

With AHCRA

  • 51 automated checks covering testimonials, images, claims, credentials, and pricing
  • Severity-rated findings with specific regulatory clause references
  • Incremental scans that only recheck pages with content changes

POLICY MANUAL

12 policy categories, 12 structured sections per document

12 core document categories — Governance, HR, WHS, Facilities, IPC, Privacy, Patient Rights, Clinical Care, Medicines, Consent, Billing, Advertising — plus 5 conditional categories for specialised services
The platform generates clinic-specific policies with 12 structured sections: Purpose, Scope, Policy Statement, Definitions, Roles & Responsibilities, Procedures, Legislative Framework, and more
Document control with full version history and status workflow — Draft, Current, Under Review, Superseded
Export individual policies or a complete branded practice manual as PDF or DOCX
Policy review scheduling with automatic staleness alerts when documents are due for update
Conditional categories added based on your services — Anaesthesia & Sedation, Injectables, Laser & Energy-Based Devices, Day Surgery Interface

Real-world scenario: A new clinic opening in Queensland needs a full policy manual. AHCRA generates clinic-specific policies across all 12 categories — complete with state-specific legislative references — ready for accreditation review in hours, not months.

Document folders organised in teal and navy representing policy templates

Without AHCRA

  • Weeks writing policies from scratch or adapting generic templates that miss your state's requirements
  • No version control — outdated policies sitting in a drawer with no review schedule
  • Paying a consultant to manually write each policy without structured consistency

With AHCRA

  • Complete policy manual generated with 12 structured sections per document
  • Automatic staleness alerts when policies are due for review
  • Conditional categories auto-added based on your clinic's services

STAFF MANAGEMENT

29 requirements across 19 roles — nothing falls through the cracks

29 compliance requirements per staff member across 5 types: mandatory training (10), clinical training (7), external certifications (4), licences & registrations (3), and evidence records (4)
19 staff roles supported — 13 AHPRA-registered professions and 6 non-registered roles including Beauty/Dermal Practitioner and Practice Manager
13 doctor specialties from Cosmetic Doctor to Plastic Surgeon FRACS, each with tailored scope-of-practice tracking
10 governance roles assignable per clinic — Medical Director, Privacy Officer, IPC Lead, Advertising Compliance Officer, and more
Certification status tracking: Current (>90 days), Expiring Soon (within 90 days), Overdue (expired), Not Recorded
Certificate upload (PDF/JPG/PNG, max 10MB) with evidence linking to specific compliance requirements

Real-world scenario: Your practice nurse's CPR certification expires in 60 days. AHCRA flags it as 'Expiring Soon,' and both the nurse and their manager see the status change — no spreadsheet tracking required.

Two healthcare workers with compliance badges representing staff management

Without AHCRA

  • Tracking 29 requirements per person across spreadsheets and filing cabinets
  • Discovering expired credentials during an accreditation audit
  • No visibility on who holds governance roles or whether scope of practice is current

With AHCRA

  • 29 requirements tracked per person with automatic expiry status changes
  • 10 governance roles assigned and visible across the clinic
  • Certificate upload with evidence linking for audit-ready records

COURSES

50+ interactive content blocks, under 30 minutes per module

Micro-modules designed to be completed in under 30 minutes — no full-day workshops pulling staff off the floor
50+ interactive content block types across 8 categories: basic content, interactive reveals, assessments, compliance-specific activities, and more
Compliance-specific blocks: policy breakdowns, regulation comparisons, spot-the-issue scenarios, risk flag detectors, consent breakdowns
10 assessment types including MCQ, matching pairs, sort categories, reorder steps, and fill-in-the-blank
9 course categories covering Cosmetic Surgery Practice, Non-Surgical Cosmetic Practice, Patient Interactions, Provider Well-Being, and more
AHCRA-branded certificate generation on completion with enrollment and progress tracking across learning paths

Real-world scenario: A new dermal therapist joins your clinic. Within their first week, they complete mandatory compliance modules — each with interactive scenarios like 'spot the advertising breach' and regulation comparison activities — entirely self-paced.

Person learning compliance courses on a laptop

Without AHCRA

  • Generic training with no compliance-specific interactive activities
  • Full-day workshops with no way to track individual completion
  • No structured learning paths tied to actual regulatory requirements

With AHCRA

  • 50+ interactive block types including compliance-specific scenarios and risk detectors
  • Under 30 minutes per module with self-paced learning paths
  • Automatic progress tracking and AHCRA-branded certificate generation

DASHBOARD

8 automated gap detection rules, 85 procedures tracked

8 automated gap detection rules: prescriber requirements for injectables, state-specific laser licensing, complication management protocols, clinical governance coverage, and more
85 procedures tracked across 4 categories with compliance evaluation for each — staff completeness, certification currency, and policy coverage
Prescriber verification ensures injectable treatments always have a nominated prescribing practitioner
Surgical coverage checks confirm post-operative care and emergency response protocols for sedation and anaesthesia
Severity-rated findings with specific action items — not generic recommendations
Compliance evaluation includes staff completeness, clinical governance, advertising compliance, and certification currency checks

Real-world scenario: Your clinic adds injectable treatments to its service list. The dashboard immediately flags that you need a nominated prescribing practitioner and hyaluronidase for vascular occlusion management — with specific action items to resolve each gap.

Compliance dashboard panel showing progress indicators and gap detection

Without AHCRA

  • No automated way to detect gaps when you add new procedures or services
  • Manually checking whether each service has the required staff, protocols, and policies
  • Discovering compliance gaps during an accreditation visit

With AHCRA

  • 8 automated rules that detect gaps the moment your services or staff change
  • 85 procedures tracked with real-time compliance evaluation
  • Severity-rated findings with specific, actionable remediation steps

MONITORING

Monthly re-scans across all 8 Australian jurisdictions

Automated monthly re-scans of website content using page hashing to detect changes
Content change detection — only flags pages where content has actually been modified since the last scan
Regulatory update notifications when AHPRA, TGA, or ACCC guidelines change
Multi-location batching — monitor all your clinic websites from one account
Searchable regulatory library covering AHPRA, TGA, and state-specific guidelines across NSW, QLD, VIC, SA, WA, TAS, NT, and ACT
State-specific compliance rules for laser licensing, injectable prescribing, and other jurisdiction-dependent requirements

Real-world scenario: AHPRA updates their advertising guidelines in March. AHCRA's monthly re-scan flags three pages that now violate the new rules — with the specific updated clause referenced and guidance on what to change.

Calendar with bell notification representing automated monthly compliance monitoring

Without AHCRA

  • Finding out about regulatory changes months after they take effect
  • No systematic way to detect when website content drifts out of compliance
  • Manually tracking state-specific requirements across 8 different jurisdictions

With AHCRA

  • Automated monthly re-scans with content change detection via page hashing
  • Searchable regulatory library across all 8 Australian jurisdictions
  • State-specific rules automatically applied based on your clinic's location
Free compliance audit — no credit card required

Ready to simplify compliance?

Start with a free 51-check website audit. Set up your clinic in 5 steps. See your compliance gaps in minutes, not months.